Sydney budget accommodation : short term Sydney budget apartments : ShortStays.net

Please read the following Terms & Conditions carefully:

Payment

Payment for accommodation can be made by:
  • PayPal ©, an eBay company (secure online payments by credit card or direct credit)
  • Bank cheque
  • Personal cheque (subject to bank clearance)
  • Travellers cheques
  • Cash or bank transfer

PayPal © and credit card payments attract an additional fee of up to 4%. Where a refund is applicable, this fee is not refundable. This charge may change from time to time and we will advise you at the time of payment.

To secure your booking we will need the following payments, and additional items on arrival:

  • A deposit
  • The balance paid on arrival
  • A security bond via a signed credit card authority form is required on arrival (VISA / MasterCard only)
  • Identification from either an Australian driver's licence or a current Passport is required on arrival

Self-catering accommodation

All of our accommodation is self-catering. This means you have all the facilities to cook & clean yourself during your stay. It is your responsibility to keep the unit clean. We provide you with some cleaning products and a vacuum cleaner. This allows us to keep our rental prices low.

We also supply you with an initial amount of soap, toilet paper and washing detergent. However once that runs out you must buy your own.

Sydney units : All Sydney units have an automatic departure clean built in to the total quoted price. Please note that even with this "departure clean" you are still expected to keep the unit clean & tidy during your stay; which includes wiping up all spills on surfaces / fridge / microwave / oven, vacuuming the couch for food spills, washing-up and putting away all cooking items, glasses, plates etc, with nothing left in the dishwasher; or left out to be washed or put away. The unit needs to be left in a clean & tidy state with no marks on tables / mirrors / windows or on any other surface. Your departure clean includes dusting, deodorising the fridge, cleaning the bathroom / shower / toilet, vacuuming the apartment and mopping the floors only. Based on the unit size we expect to spend a maximum of 2 hours cleaning a studio / 1 bedroom unit, or a maximum of 3 hours cleaning a 2 bedroom unit. If we need to spend more time than this, we charge an extra AUD$40 per hour for additional time in cleaning the unit.

Higher fees for corporate bookings apply.

Melbourne units : On your departure you must ensure the unit is left clean & tidy, which includes wiping up all spills on surfaces / fridge / microwave / oven, vacuuming the apartment, mopping the floors, cleaning the bathroom and kitchen, with no marks left on tables / mirrors / windows or on any other surface. If it is not left clean & tidy then a cleaning fee will be charged. Depending on the size of the unit the cleaning fee may be up to $220 and will be charged to your security bond. So it is your responsibility to leave the unit clean & tidy.

Number of people staying

The quote provided to you is for 1 or 2 people (unless we state the quote was for greater than 2 people). We do not offer single rates. Each additional person, including infants, occurs an additional charge of $50 per week or part of a week.

VERY IMPORTANT - there are local council restrictions on the number of people staying per apartment.  If you wish to have more people staying than the number we have quoted, please check with us, (before you book), if additional people can stay in the apartment.  The number of people is restricted to 2 people per bedroom.  Exceptions are for children under 16 years old, or guests (if we have agreed) for a few nights only.  If we feel the number of people requested will not be comfortable or be too many in the apartment we may decline to accept a booking.

Please note sofa beds are not automatically classified as a bed.  Our double sofa beds are not adequate for two people on a longer term basis.  Sofa beds are restricted to a single adult or young children for shorter stays.

Please note if additional people are staying than have been agreed, you will be asked to leave and no refund provided.  Any council fines will be charged to your security bond.

Confirmation of your booking

When you make a booking, with the deposit paid, your confirmation details will be emailed or faxed to you within 3 days. This will be the record of your booking. If the confirmation is not received by you within 3 days of booking, please contact us by email or phone.

The booking is not guaranteed until you receive the confirmation from us. We will not issue the confirmation until we receive a deposit of between AUD$500 and AUD$1000 depending on the cost of the apartment, the dates required and the length of stay. The balance must be paid in full for the entire period booked prior to the keys being provided.

Security bond

A signed credit card authority form serves as your security bond and is required on arrival. We only accept VISA or MasterCard for your security bond. A hold will be placed on your credit card funds to a value between AUD$500 to AUD$700 (depending in which unit you stay in). This will reduce your available credit limit between AUD$500 to AUD$700 for the duration of your stay. This hold is not debited against your card, it simply reduces your limit by this amount. Your credit card will only be debited in the event that there are outstanding charges, damages, or loss caused to the property during your stay. This amount may be over AUD$500 or AUD$700. That is, you are liable for any outstanding charges and/ or the repair or replacement value of damage or loss to the property regardless of the amount. You are also liable for any time and effort involved in replacing or repairing any item that has been damaged or lost / stolen. Your signed security bond form remains the property of ShortStays.net.

Please review your credit card limit prior to arrival to ensure you have sufficient funds. You also need to provide identification from either an Australian driver's licence or a current passport.

Arrival & Departure times

Arrival time is 2:00 PM and departure time is 10:00 AM unless prior arrangements have been made.

The cost for early arrival (before 2PM) or late departure (after 10AM) is $40 pending availability.

Late arrivals - please note we may be unable to cater for late arrivals. As we do not live on site or operate like a hotel, there are additional charges for arrivals outside of our operating hours (9AM - 6PM). These additional costs are: arrivals from 6PM to 9PM - $40 , arrivals from 9PM to 10PM - $60 and arrivals from 10PM to 11PM - $80.

Changes to dates

Once your booking has been confirmed by us, we may accept amendments received from you within 48 hours of the initial booking, pending availability. Any changes requested after this time will result in additional charges unless the changes are made more than 3 months before the commencement of your booking. For changes made less than 3 months before the commencement of your stay please refer to "Cancellation" conditions for the treatment of any changes.

Changes cannot be made at the commencement of your stay and full cost of the accommodation booked is required on arrival. We reserve the right to refuse accommodation if the payment is not made in full. If any portion of the booked period is cancelled after arrival, we are not able to refund any monies.

Travel insurance should be sought to protect you against any unforeseen changes to your travel plans.

Cancellation

  • Where a cancellation is made 3 months or more prior to the commencement date of the booking we will refund your deposit (less any bank fees, or other fees if payment has been made by credit card).
  • Where a cancellation is made less than 3 months, but more than 1 month, prior to the commencement date of the booking we will endeavour to arrange an alternative booking. If we are able to arrange an alternative booking for the same period and for the same rental price, a refund will be provided (less any bank fees, or other fees if payment has been made by credit card) less 10% of the total booking amount. If we are unsuccessful at receiving an alternative booking your deposit is non-refundable.
  • If you cancel your booking within a month prior to the commencement of your stay your booking deposit is non-refundable.

Cleaning & breakages

The apartment will be cleaned prior to your arrival. Some cleaning products will be provided at the commencement of your stay. The apartment should be left clean & tidy upon your departure, with the exception of linen and towels which will be changed when you depart. Each unit is supplied with some cleaning products, a mop, wet-wipes / cleaning sponges, a broom / dust-pan and a vacuum cleaner to enable you to keep the place clean during your stay. You may need to replenish these cleaning products during your stay.

All breakages, damages, lost or missing items must be paid for, plus time & effort involved, with the charge made against your security bond to cover replacement or repair costs.

A washing machine & dryer are supplied or available in some apartments to enable you to wash your linen and towels. Alternatively we will provide details of nearby Laundromats for your use.

Issues during your stay

From time to time items may break or get damaged through normal wear and tear. We will endeavour to repair or replace these items as soon as possible during your stay, however we cannot guarantee the issue will be rectified during your stay as this may be reliant on outside factors, eg trades people. You may be provided some small compensation at our discretion.

Goods kept at the property

We are not liable under any circumstances for loss, theft or damage to your property/ belongings, or personal injury. We advise you to purchase travel insurance to cover unforeseen circumstances such as injury and/ or loss/ damage to your personal belongings.

Excessive water and electricity charges

If we receive a bill for your unit and note that it is excessive, we reserve the right to charge your security bond these additional amounts that are over and above normal usage. Please ensure lights, heaters and air-conditioners are all turned off before you leave the unit and are not left running for more that 3-4 hours at a time.

Excessive use also risks burning out the heater / air-conditioner motor in which case you will be liable for its repair and the amount charged to your security bond (plus credit card fees).

Goods left at the property

If items are not claimed within 14 days they will be given to a local charity. If you want items posted back we will do so at your cost.

Changes to our Terms and Conditions

We reserve the right to change these Terms and Conditions at any time, and without notice.

What is included in your accommodation cost?
  • Bed linen and blankets (plus sofa bed linen if applicable)
  • Towels, bath mat & hand towel
  • All kitchen utensils (pots, pans, frying pan, tea towels, knives, glasses, cutlery & crockery)
  • Basic cleaning products (vacuum cleaner, detergents & sprays, sponges etc)
  • Iron & ironing board
  • Water, electricity and/ or gas
  • Go to the "Apartment Facilities" section of each apartment for further details
  • A small selection of DVDs, books & magazines are in each apartment
  • We also have children's cartoon DVDs available on request

Smoking

All properties are non-smoking. Where applicable, ash trays are provided outside.

Smoking inside will attract a $150 cleaning & deodorising fee - non-negotiable.

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